Terms of service
Last updated: March 2026
1. General
This website is operated by Espressyo LLC. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service, including our Privacy Policy and Return Policy.
2. Online Store Terms
✓ You are at least the age of majority in your country or region of residence
✓ You will not use our products for any unlawful or unauthorised purpose
✓ You will provide accurate, current, and complete information during checkout
✓ You will not violate any laws in your jurisdiction when using our Service
3. Products & Pricing
→ Availability — products are available while stocks last. We reserve the right to limit quantities or discontinue any product.
→ Pricing — all prices are displayed in GBP and include applicable taxes. We reserve the right to adjust prices without prior notice.
→ Accuracy — we make every effort to ensure product descriptions and images are accurate. If a product is not as described, your sole remedy is to return it under our Return Policy.
→ Colours — product colours may vary slightly due to screen differences. This is not considered a defect.
4. Orders & Payment
Order confirmation: You will receive an email confirming your order details
Payment processing: Processed securely by Shopify Payments at the time of purchase
Order acceptance: We reserve the right to refuse any order for reasons including fraud or stock unavailability
Cancellations: Orders can be cancelled before dispatch. Once shipped, our Return Policy applies
Currency: Prices displayed in GBP. Currency conversions handled by your payment provider
5. Shipping & Delivery
🚚 Free UK Shipping
Tracked delivery, 5-7 business days. DDP — no customs charges.
🌍 International
Available to select countries. Rates and times vary by destination.
📍 Tracking
Tracking number emailed once dispatched. Track your order anytime.
Delivery times are estimates. We are not responsible for delays caused by shipping carriers, customs, or weather.
6. Returns & Refunds
We offer a 30-day money-back guarantee on all products. Full details in our Return & Refund Policy.
Return window: 30 days from delivery date
Condition: Original condition with all accessories included
Refund processing: 5-7 business days after we receive the return
Warranty: 12 months covering manufacturing defects
7. Intellectual Property
All content on espressyo.com is the property of Espressyo LLC, including brand name, logos, product images, photography, videos, website design, and written content. You may not reproduce, distribute, or modify any content without our express written permission.
8. User Content
If you submit content (reviews, comments, photos, or social media posts tagged with our brand), you grant Espressyo LLC a non-exclusive, royalty-free, perpetual licence to use that content in connection with our business. You confirm that any content you submit is your own and does not infringe on any third-party rights.
9. Limitation of Liability
✗ We are not liable for any indirect, incidental, special, or consequential damages
✗ Our total liability shall not exceed the amount you paid for the product in question
✗ We are not responsible for any damage to your device or loss of data from using our website
Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
10. Product Safety & Use
Our products contain lithium batteries and heating elements. By purchasing, you agree to:
✓ Follow all instructions provided in the product manual
✓ Not use the device during flight (carry-on luggage only)
✓ Charge the device only with compatible USB-C chargers (5V, 10W minimum)
✓ Not attempt to disassemble, modify, or repair the device yourself
✓ Keep the device away from children and use it only as intended
11. Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content or practices of any third-party sites.
12. Governing Law
These Terms shall be governed by the laws of the jurisdiction in which Espressyo LLC is registered. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of the revised terms.
